We normally require our clients to give us instructions in writing to avoid possible disputes. We will, however, accept oral instructions provided they are subsequently confirmed in writing.

You or we may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing.

We normally charge fees as set out in our IDD document. Where we propose to charge a fee, we will notify you in writing before we carry out any chargeable work, explaining how it will be calculated and how much it will be.

Where we derive income from commission paid to us in respect of any business transactions we will tell you the amount of commission payable to us.

Trafalgar Square Mortgages has only one partner or director who is engaged in the day to day conduct of business. If he were unable to conduct business (say through illness) your interests might suffer. We have therefore made a formal arrangement with Resident Broker Limited, 45 Robertson Street, Hastings, TN34 1HL Tel:01424 205373 to carry out our business obligations if we were unable to conduct business for more than fourteen days.

Trafalgar Square Mortgages DOES NOT HANDLE CLIENTS’ MONEY